Window Cleaning Service

Terms & Conditions

• 1. Service Scope: Work as per confirmed package/quotation. Stain removal not guaranteed (e.g., rust, hard water, paint, deep damage). Limited safe movement of heavy furniture/appliances. No repair/replacement of damaged items.
• 2. Client Responsibility: Ensure water and electricity supply. Remove/secure fragile or valuable items before service.
• 3. Access & Site Conditions: Delayed access may extend completion time. Restricted access (furniture/obstructions) affects quality/coverage. No other vendors allowed during cleaning.
• 4. Work Conditions: Team requires free access to booked areas. Discuss cleaning matters only with supervisor.
• 5. Liability Disclaimer: Not responsible for pre-existing damages. Not liable for issues due to undisclosed fragile items or poor site conditions. Complaints must be raised before team leaves; post-service complaints not accepted.
• 6. Payment & Refunds: Full payment due on completion. Advance booking non-refundable. No refunds once service is confirmed/completed. No cancellations; rescheduling allowed with 24-hour notice.
• 7. Satisfaction Guarantee: Professional equipment and chemicals used for best results. Final inspection must be done with client present at completion.