Terms & Conditions
Please read our terms and conditions carefully before booking a service.
Welcome to Cleanzzers. By booking our services, you agree to the following terms and conditions.
1. Booking and Cancellation
- An advance payment of ₹300 is required to secure your booking slot. This amount will be adjusted in the final bill.
- Confirmed bookings cannot be cancelled. Only rescheduling is allowed with a minimum of 24 hours prior notice.
- In case of a no-show or cancellation by the client upon arrival, the advance payment will be forfeited.
2. Service Execution & Scope
- The scope of work is strictly limited to the items, areas, and quantities mentioned in the quotation/package.
- The client must provide adequate water supply, electricity, and uninterrupted access to the premises during service hours.
- Service will be conducted only in the presence of the owner or authorized representative.
- Old, delicate, porous, or heavily used surfaces may not achieve "as-new" results after cleaning. 100% removal of stubborn or heavy old stains is not guaranteed.
- Electronic equipment and electrical fittings will be surface-cleaned only. Internal cleaning is not included unless explicitly stated.
3. Client Responsibilities & Exclusions
- Clients are responsible for removing and securing fragile, valuable, or personal items before the service begins.
- We do not provide any repair, replacement, restoration, or maintenance work.
- Pre-existing damages are not the responsibility of Cleanzzers.
- Garbage disposal outside the premises and heavy debris removal are not included in standard cleaning packages.
4. Final Inspection & Complaints
- A final inspection must be conducted jointly with the client or authorized representative immediately upon completion of the service.
- Any complaints or concerns must be raised before our team demobilizes from the site. Post-service complaints will not be entertained.
- Once the service is completed and final payment is made, no refunds will be issued.
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